Equine FAQ

How long will an equine physio session take?

The physio session will take approximately 60 minutes. This session involves discussing the horse's medical conditions and history. We will then undertake a full assessment and discuss and carry out relevant treatment options.

How can I prepare for the session?

Prior to the initial appointment we require you to complete the Client Registration Form which will be emailed to you. The registration form provides us with information about you and your horse, as well as providing us with written informed consent prior to assessment and treatment.

We ask that all horses are clean and dry in preparation for the session. We appreciate in winter this is a little harder but please do have them groomed ready for us to treat as it can impact our session.

Treatment should ideally take place in a stable or secure yard. If this is not available then we require somewhere undercover with a non slip surface in case of wet weather. If your horse has to be treated in a field, please ensure other horses are secured in separate area.

How can physiotherapy help my horse?

Click here to visit our information page on equine physio.

Do you need to see the horse ridden?

We do not need to see the horse under saddle unless there are specific ridden issues. However we will complete a gait assessment observing your horse trot up and where possible on the lunge at each session.

Do I need veterinary consent for my horse to have physiotherapy?

If your horse is lame, or under veterinary care with an on-going underlying condition we will contact your veterinary practice to gain consent and the clinical history. For maintenance purposes or focusing on improving your horse’s performance, veterinary consent is not required prior to treatment.

Does my horse need a day off or can I ride afterwards?

In general we do advise that your horse has the following day off but this can vary depending on our findings and treatment options used. This will be discussed with you at the session.

Will you talk to my vet or other professionals involved in my horse's management?

If we feel it is appropriate or necessary, we will communicate with any professionals involved in the ongoing management of your horse. We will ensure ongoing communication with your horse's multidisciplinary team to optimise outcomes.

Do I need to be present whilst you treat my horse?

Yes we do require someone to be present throughout the horses treatment to assist by holding the horse. We will need to see them trotted up or lunged during the session and we may have questions that require answering whilst we are assessing and treating the horse.

How often will my horse need treatment?

This depends on the reason for physiotherapy and the individual horse. For injury rehabilitation we may advise regular treatment initially which will be reviewed depending on the progress made. For maintenance physiotherapy we usually advise treatment every 8-12 weeks but this depends on the individual and work load/level.

How far do you travel?

We predominantly cover Surrey and West Sussex. If you are out of this area please do get in touch as we may be able to accommodate your requirements.

What form of payment do you accept?

We accept payment via BACS. Invoices are issued electronically via email following your appointment. Payment is due within 7 days of receipt of the invoice.

Do you accept insurance claims?

Many insurance policies will cover physiotherapy for your horse. Please check with your insurance provider that physio is covered in your policy if you are planning to claim for the treatment. We require direct payment from you and it is the your responsibility to claim the money back via your veterinary practice or insurance company. An admin fee may be charged should we be required to assist with the claim. Unfortunately we do not accept direct claims.

If you have any further questions please contact us here.